A: There are many reasons you may need a GPS tracking device. Here are some of them:

a. Locate a vehicle in case of theft,
b. Monitor the driving behavior of your driver,
c. Helps you enforce a driving contract you may have with your driver,
d. Know where the vehicle is and where it has been,
e. Know if and when a speed limit is violated,
f. Know if and when a geofence is breached,
g. Know if and when the vehicle is used during after hours,

GPS tracking uses a vehicle tracking system, which is an electronic device installed in a vehicle to enable the owner or a third party to track the vehicle’s location. Most modern vehicle tracking systems use GPS modules for accurate location of the vehicle. Many systems also combine a communications component such as cellular or satellite transmitters to communicate the vehicle’s location to a remote user. Vehicle information can be viewed on electronic maps via the Internet or specialized software.

a. Telematics GPS uses a cellular communication component to communicate the vehicle’s location to our servers. Unlike many GPS tracking service providers, our GPS tracking device continuously sends the position of the vehicle at set intervals (1, 2, or X minutes depending on your plan). So you always have a history of where the vehicle has been.

Yes, vehicle locations and times are pinpointed from the Global Position System satellites and relayed to our data centers over the GPRS network in real time.

Yes, moving vehicles can report to us as frequently as 90 seconds in real time, and these positions are automatically reflected in our Live Tracking Platform.

Yes, meaning the tracking unit is located by Satellite and sends the information to our servers via the GPRS Data Network. Some customers have seen a land-based system that locates using the paging network and not satellite.

No, the vehicle tracking unit is installed in a discreet, inaccessible location.

Your device will store up outgoing messages until it is connected to the GSM network. When the GSM network resumes the data will stream back to server. Nothing will miss.

When cellular coverage is not available in the area where the vehicle is located, the installed GPS tracking device holds up to 20,000 location updates. Enough to drive more than 333 hours, or more than 13 days and nights nonstop (1-minute updates assumed). These updates are sent once the cellular coverage becomes available.

A Geofence is a virtual perimeter on a geographic area using a location-based service, so that when the Geofencing vehicle enters or exits the area an alert is generated. The alert can contain information about the location and speed of the vehicle and may be sent to a mobile telephone or an email account.

For vehicle tracker, it’s probably caused by poor GPS signal indoor/in the garage/surrounded by high buildings. Test the device in open air.

a. For personal tracker, the GPS is defaulted as closed. Please set the working time on the platform to activate the GPS. Test the device in open air.

Your device stores your location when you enter the building and once outside and moving it will start updating your location again. The same applies to tunnels.

Yes! Plus, because our software is web-based you don’t have to worry about CDs and installing upgrades, they appear when you login.

For Regular customers: The following papers are required to avail the service –

a. Copy of National Identity Card (NID)
b. 2 Copies of Passport sized photos
c. Car Registration (Copy).

There are two types of GPS Tracking Systems:

a. Real Time tracking systems: This type of system will collect the information of the vehicle and send it immediately or every 30 seconds to the servers that will process the information. This type of system is ideal when it is a priority to have an on-line, instant control of the vehicles activities.
b. Passive tracking systems: This type of system will collect the information of the vehicle and store in the memory of the GPS device. It is ideal for those cases when requirements are less strict.

Yes, think of your tracker as another phone. You insert a SIM card and that phone number is where you send your text messages to.

It depends. If you have a person with basic vehicle electrical knowledge, then you should be able to install the units. We have designed our devices with ease of installation in mind and we also provide an installation guide. Each unit must be connected to an ignition source, a constant power source (vehicle battery) and chassis ground.

a. BitTrackerz provides all needed cabling and fuse kits. If you do need a professional installer, BitTrackerz has a list of installers around the country that you can contract with directly. You should expect to pay between Rs. 800 and Rs. 3000 depending on your geographic location. You should try to negotiate with the installer; you can usually get a better price if you bring the vehicles to the installer or if you can give the installer access to all your vehicles at once (such as during weekends, nights or after hours).

If the GSM network is available, your device will turn to LBS location when you enter the building, the accuracy not accurate as GPS location. Once outside and get GPS signals, it will start to upload your GPS location again. The same applies to tunnels.

Ensure the SIM card inserted supports 2G networks indicator is working normally. Ensure the SIM card has enough credit. Ensure the GPRS function is working well with the SIM card. Check the setting of APN and Server is correct or not by sending SMS command “GPRSSET#” to acquire the reply. Check whether all the devices in your account turn offline. If yes, please contact BitTrackerz for support. Send SMS command of “STATUS#” and “PARAM#” to acquire the reply, contact BitTrackerz for further support.

No, you can’t able to change object IMEI number, at any condition, that is fix in our data based which is not changeable, for security region.

After buying VTS in our authorize partner, installation team will contact the customer for a suitable installation schedule and install the device in the vehicle.

Many factors affect how accurate your GPS is. The atmosphere, the ionosphere and the position of your receiver could all affect GPS accuracy. Any buildings, natural structures or heavy foliage that obstructs the GPS’ view of the sky may decrease the position accuracy.

We offer several types of BitTrackerz GPS trackers, including personal trackers, vehicle trackers and asset trackers and bus tracking solutions; Please contact us for more information or recommendation with support@bittrackerz.com

No. All our vehicle tracking device receives continuous power from the vehicle. It does not require recharging.

We developed and own the software behind BitTrackerz Tracking Platform. If there is a feature you would like to see included just let us know using our Support form. We are committed to improving our services and we consider all features.

Yes, our software can be accessed from any internet-enabled mobile phone. We also have a mobile app available for download in the Google Play Store as well as the iOS App Store. Just visit https://BitTrackerz.com to download the apps or access the tracking platform.

Yes, you can as long as it is connected to the internet! Of course, it is worth noting that the faster the connection speed, the faster our software will run.

If this problem takes place, then please ensure the following steps-

a. There should be no nearby tall buildings or houses.
b. Antenna signal will not pass through metallic or magic type tint.
c. Vehicle should not be moving when trying to get your first fix.
d. Units should not be placed or covered behind metal objects.
e. Acquiring your first location should take only 30 seconds to 1 minute with a good GPS signal in the area.
f. If the signal receiving process take too long, simply remove the unit’s power and re-insert it again – this re-starts the search process.